Content Marketing Blog mint

Content Marketing Blog

Reflections on Key Content Marketing Principles - Part 2

Hope you liked our ‘Reflections on Key Content Marketing Principles—Part 1’. Here is the next post in the series. In this piece, we focus on ways to communicate more effectively, protect your brand’s identity and get the most from your content.

Internal marketing is more important than external marketing.

This might sound like crazy talk, but allow us  to explain. The best way to drive acquisition and retention of customers is to focus on your customer-facing and customer-touching employees. Think about investing more in internal marketing, promotion and branding and getting your employees more immersed in the demand generation process.

Focus on the needs of the customer rather than what you are selling.

So many companies focus on pushing their product or service on their customers rather than looking at what their customers want or need. Why not offer some useful advice or tips and tricks alongside your sales copy? Not only will you be giving your customers some relief with a softer sell, but they will also appreciate that you are thinking about their needs very seriously.

Your rivals can copy everything you do, but they can’t be you. Differentiate using unique content.

They say that imitation is the sincerest form of flattery, but not when there is money to be made. If your competitors are always copying your every move, head them off at the pass by constantly reviewing your content strategy. Keep them guessing. This might involve using video blogs instead of the written word, or getting a guest blog posted on a high profile site. It’s only when you stop moving and become rigid that your rivals will get the upper hand.

Always communicate directly with your customers.

Have you noticed how the dialogue between companies and customers has changed dramatically over the last few years? Once upon a time, customers would need to call a number to get in touch with a company, but today there are so many more options. By holding meaningful conversations with your customers, you build rapport and trust. These in turn can breed sales and profits. Keep the conversation going. Whether it’s over social media, email or the trusted telephone, your customers will love you for it.

You’re a publisher; you just don’t know it yet!

Whether you are writing daily social media updates or posting to a blog, you are a publisher. Anything you make available on the web and which can be read by an online user is a published piece of copy. Remember to make every piece of copy that you publish count. And it will only count when it adds something of value to the intended audience.  

Look out for Part 3 in our series coming next week.  To find out more, call MintCopy at 888-646-8003 or send us an email.

Share


Recent Posts

Sheetal Pinto - 5/19/2022 06:00

What You Need to Know

If there’s one thing you can count on, it’s that Google is going to update its search algorithm. Some experts estimate that Google makes 500 to 600 updates annually, or once or twice each day. Most of these changes don’t have a significant impact on your SEO strategy, but every now and then, one comes along that can have serious repercussions. Learn more about two new features of Google search that help users verify and evaluate search results.

Sheetal Pinto - 5/5/2022 06:00

Google, one of the largest companies in the world, relies on artificial intelligence for hundreds of it projects. It can seem a little hypocritical for Google to tell businesses that they can’t use AI-generated content on their website. Back in 2010, Google’s John Mueller said that using automated translation tools to create content for your website “could be viewed as being against our Webmaster guidelines.” Here we are, over 10 years later, and Mueller just tweeted that “content generators have been around since the start of the web…Most sites…don’t need help creating low-quality content.” There’s a big discussion in the SEO industry about AI-generated content.

Sheetal Pinto - 4/21/2022 06:00

One of the toughest things about creating content is coming up with ideas. You can research keywords all day long, but if you can’t come up with topics around those keywords, your content may fall flat. If your in-house copywriter is struggling to keep up with a content calendar, you might be thinking about working with a content agency. Use these questions to prepare for a meeting with the project manager or as starting points to create your own content. 

Sheetal Pinto - 4/7/2022 05:54

There just isn't a 'softer' way to say this; it's bad. Duplicate content, as defined by Google, “refers to substantive blocks of content within or across domains that either completely match other content in the same language or are appreciably similar.” Google highly recommends avoiding duplicate content. The key reason is that the ranking of the page on search engine results may suffer. This means, your audiences will not find your content, and when they do, they are unlikely to consider it useful. Understanding how Google handles duplicate content can help you elevate user experience and create a better content marketing plan.

Sheetal Pinto - 3/24/2022 06:00

Modern customer expectations have dramatically changed over the past few years. Although the pandemic certainly influenced customer behaviour in many ways, customers were already trending towards transparency and social responsibility from the companies they patronized. Creating content that shares your values and mission can bring your audience together to support your brand. Here are some ways to create connections to your audience through content marketing.

Sheetal Pinto - 3/10/2022 06:00

If you just keep churning out content without reviewing what you’ve already done, you’re missing out on opportunities to make your content perform better. A content audit exercise involves systematically reviewing what you’ve published on your website and blog. As you adjust your content marketing plan to your business goals, this audit can help you find gaps in your content and see what’s been successful. When reviewing your content, look for these things that can negatively impact your content strategy.

Sheetal Pinto - 2/24/2022 06:00

Search has changed a lot over the years. Search results are displayed to be more efficient for users. Users search for information differently than they used to. There’s still a lot that search can’t do right now. Google aims to change the power of search again with their latest update, Multitask Unified Model, aka MUM. This new update will expand search capability to make search deliver more accurate and relevant information in seconds. Here’s what your content writers need to know about MUM.

Sheetal Pinto - 2/10/2022 06:00

Refine Your Content So it Resonates with Your Audience

Many websites churn out content as part of their online digital strategy without considering how their audience will respond to the content. Contextualizing content is a way of adding value to the reader. But what does it mean to put your content in context? It’s a way of approaching content that considers the why and when of your content, not just the person who is reading it. A person who needs a plumber to fix a leak needs different content than someone who is thinking about how to install a new toilet. The first customer needs access to a list of quick tips to prevent damage until a plumber can help while the second customer may want to read through a detailed outline of updating a bathroom for aging-in-place.

Sheetal Pinto - 1/27/2022 06:00

A Simple Guide from Your Content Agency in Toronto

A blog post is an accessible, versatile format that has the potential to reach and engage a wide audience. You can write the blog posts in-house, or you can outsource content writing for your blog. The important thing is to ensure that your blog presents a professional image, offers memorable and shareable content, and proves effective in helping to achieve your business goals. If you're just starting your blogging journey, read through our ‘Step-by-Step Guide to Start Blogging' - parts one and two.

Sheetal Pinto - 1/13/2022 06:00

Writing SEO content requires a seamless blend of three skills to get the best results. In order to be a skilled SEO copywriter, you must be able to produce creative and engaging writing, have sufficient knowledge of the topic, and be able to use relevant keywords seamlessly into your writing. Are you at a loss on how to create informative and creative content? Here are ten tips that can be added to your copywriting cheat sheet to help you improve your SEO content.